Spanish Account Advisor

Job Description:

We are seeking a proactive and customer-focused Spanish Account Advisor to join our d ng client base, ensuring their needs are met with exceptional service. You will also play a key role in generating new business by leveraging a database of leads and converting them into satisfied clients. Additionally, you will respond promptly to inbound enquiries, providing solutions and support to potential and current clients.

Key Responsibilities:

• Maintain and strengthen relationships with existing clients, ensuring their satisfaction and addressing any concerns.
• Identify and generate new business opportunities from a database of leads, effectively converting them into loyal customers.
• Respond to inbound enquiries via phone, email, and chat, offering comprehensive information and resolving issues.
• Provide clients with product knowledge and support, ensuring they understand the value and benefits of our services.
• Maintain accurate records of client interactions and transactions, updating CRM systems regularly.

Qualifications:

• Proven experience in a customer service or sales role.
• Excellent communication skills, both written and verbal, with a strong command of Spanish
• Ability to build and maintain positive client relationships.
• Strong problem-solving skills and the ability to think on your feet.
• Self-motivated with a results-driven approach.
• Familiarity with CRM software is a plus.

What we have to offer:

• Flexibility of work location possible (remote working)
• Social Security
• Work from Monday to Friday
• OTE up to ฿50,000
• In-House Training
• VISA/Work Permit
• 20 days paid holiday