Job Description:

We are seeking a detail-oriented and technically savvy CRM Administrator to join our dynamic team in Chiang Mai. This position is open to candidates who are passionate about managing and optimizing CRM systems to enhance business processes and customer relations. As a CRM Administrator, you will play a crucial role in maintaining the accuracy and efficiency of our CRM database, ensuring it effectively supports our sales, marketing, and customer service teams.

Key Responsibilities:

Manage and maintain the CRM system, ensuring data accuracy and integrity.
Customize and configure the CRM platform to meet the needs of various departments.
Provide technical support and training to staff on CRM usage and best practices.
Develop and implement processes for data entry, data cleanup, and data migration.
Generate and analyse CRM reports to provide insights for business decision-making.
Collaborate with sales, marketing, and customer service teams to optimize CRM workflows.
Stay updated with the latest CRM technologies and trends, recommending improvements and upgrades as needed.

Qualifications:

Proven experience as a CRM Administrator or in a similar role, with a solid understanding of CRM systems and best practices.
Strong technical skills, including proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho).
Excellent organizational skills and attention to detail.
Ability to analyse data and generate actionable insights.
Strong communication skills, with the ability to train and support staff across different departments.
Problem-solving skills and a proactive approach to system improvements.
Experience in data management, data migration, and data analysis.

Benefits:

Competitive salary and benefits package.
Opportunity to work in a multicultural environment in the beautiful city of Chiang Mai.
Professional development and training opportunities.
Collaborative and supportive team culture.
Work-life balance with access to Chiang Mai's rich cultural heritage and vibrant lifestyle.

What we have to offer:

Flexibility of work location possible (remote working)
Social Security
Work from Monday to Friday
20 days paid holiday
Varied shift patterns available

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